Privacy Policy

Privacy Policy

The EU General Data Protection Regulation (GDPR)

We have reviewed and updated this Privacy Policy to adhere to the 2018 GDPR. This privacy policy covers what we do with your data, and what your rights are.

What do we do with your information?

When you purchase something from our website, as part of the buying and selling process we collect the personal information you give us such as your name, address and email address, as well as the products you have ordered and viewed

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system, and how you use our website.

Security & Data Retention

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.  To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.  In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. Paypal – please see PayPal's GDPR policy.


We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Who do we share it with?

We use Google Analytics for research. You can find more information on the cookies Google uses, and what it does with your data on the Google Safeguarding Your Data page.  You can also read more about Google and their compliance.



If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies.  This cookie contains no personal data and is discarded when you close your browser.


When you provide us with personal information to complete a transaction, place an order, arrange for a delivery, return a purchase, or contact us by using any of the forms on our website, we ask that you consent to our collecting and storing your data for that specific reason only, by proceeding with the activity this will be an automatic consent from you – the customer.

You have the right to refuse us storing your data.

How do I withdraw my consent?

If after you opt-in you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use of your information, at anytime, by contacting us at:-


We may disclose your personal information if we are required by law to do so.  We will never sell your information to a third party, or give your information away.  We will only ever use your information for the purpose you intended, i.e. purchasing or quotations.


If you choose a direct payment gateway to complete your purchase, then it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).  Your purchase transaction data may be stored by the third party that is handling the payment – Please see PayPal's GDPR policy

Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply request more information please contact us.

If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.

Contacting US If there are any questions regarding this privacy policy, you may contact us using the information below.

147 Slerra, Higher Clovelly, Devon, EX39 5ST. UK

01237 431202